What should I expect with the quality of refashioned apparel?
When looking for pieces to refashion, we look for lightly used apparel with quality fabric that is still in great condition. We then alter and refashion each piece to make a new, modern vintage piece that is sure to impress in quality and style. Our goal with each refashioned look is to provide our customers with a one-of-a-kind piece of clothing at an affordable price!
How long do custom order’s take?
Since custom orders are made upon ordering we ask that you allow 10-14 days before your order is shipped.
How and when will my order be shipped?
All orders are shipped via US Postal Service (USPS). You will receive a tracking number shortly after your order is shipped. Custom orders take 10-14 days to ship from the time the order is placed and pre-made pieces take 5-7 days.
Can I return my order?
We hope that you love your order, however in the unfortunate case that it doesn’t work for you we do offer an EXCHANGE ONLY return policy on our pre-made apparel pieces. Apparel must be unworn and unwashed, then returned to us within 10 business days of RECEIVING your order. Returns that are damaged, worn, washed, soiled, or altered will not be accepted and will be sent back to the customer. To schedule an exchange, please email us at firstname.lastname@example.org with the word “EXCHANGE” in the subject line and a brief explanation for wanting to return your order. Once your order has been returned, we will issue you store credit for the total of your product. ***WE DO NOT CREDIT TAX OR SHIPPING***
Since custom pieces are made specially to order we do NOT except returns on any custom pieces. Please make sure when you are ordering a custom piece, that you have taken your measurement correctly so we can make you a piece that fits you perfectly!